Customer Service

Shipping and Refund:

Return Policy

You may return most new, unopened items within 30days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the ‘Complete Orders’ link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your once we’ve received and processed the returned item.

Shipping

We can ship to virtually and address tin the world. Note that there are restrictions on some products, and some products cannot be shipped international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be round up to the next full pound.

Damages:

If you received an order that was damaged or broken, please contact us at contact@aboutmineral.com with a name the order was placed, contact info, an image of the damages product(s) and a brief description of the damage.

you will receive an email response from us within 48hours (within business hours of operation). We will review the damage and ship out a replacement or give a full refund.

Please hold on the damaged product because we will need it ship back in our office.

Mail to:

About Mineral

9618 Garden Grove Blvd, Suit 217

Garden Grove, CA 92844

FAQs

Brief Company History

According to research studies, humans have historically used clay minerals and other natural minerals over thousands of years to heal diseases. Based on this fact, Kadesh Inc has been doing numerous researches on mineralogy over the past 20 years. Our extensive research and our core philosophy of the company to provide the purest products led to the development of an innovative new mineral extract what we called Puriton®.

What are the differentiated specialties of Puriton® products?

Puriton® is a liquid substance with an organic ultra-mineral molecule, and it is a very strong alkali. Also, Puriton® generates -275mv of Anion (Sulfate ion). This fast movement of ion particles is generated by Far-Infrared Rays. Another name for the Far-Infrared Ray is called “Light of the life." Far-Infrared Ray makes the ion’s movement more active in the human body and brings the resonance absorption (the resonance absorption means the absorption of electromagnetic energy at a frequency such that the photon energy is equal to a quantum excitation energy of the absorbing system). This activation in ion helps to improve the self-immune system. Puriton® helps our body to generate the Far-Infrared Rays by using body temperature. As a result, this helps to excrete the toxic matters from our body.

What type of minerals are in this product? And what are they derived from?

Based on the clay mineralogy, Puriton® is based on over 50 different kinds of minerals. Each and one of the ingredients proved their effectiveness from numerous research for their specific features. You may refer to the “Mineral Story” on our website.

Does it need to be refrigerated? Do I need to refrigerate it after opening?

Given that the stones are not corruptible Puriton® products does not require refrigeration. Store Puriton® at a room temperature with its contents completely sealed.

What age should I use Puriton® products?

Puriton® products can be used at any age. Puriton® is 100% natural mineral material without any chemicals or preservatives being added.

Does this product contain alcohol?

Puriton® products are 100% natural and contain no chemicals or artificial byproducts, therefore contain no alcohol.

Is this recommended for daily or weekly use?

Yes! Given that Puriton® Products are natural mineral extract without any preservatives nor steroid being added, you can use our products for daily and weekly purposes.